Visitation Policies

In case of emergency, call Security at 706.663.5070.

The Speed Limit within the Gardens is 20 miles per hour. Please adhere to posted signs at all times.

Motorcycles, personal golf carts, scooters, hover boards and Segways are not allowed in the Gardens. Motorcycles are permitted to visit the facilities outside of the Gardens gates, such as the Cottages, Villas and conference center. Motorcycle riders can rent Callaway Cruisers at the Mountain View Pro Shop to enjoy the Gardens. E-bikes are permitted. Power-driven mobility devices for guests with disabilities are permitted.

With the exception of service animals, pets are not allowed inside any Callaway Gardens building except for a limited number of pet-designated guest Cottages. Pets are allowed in outdoor areas except within Robin Lake Beach’s water and sand, picnic areas, Cason’s Garden, the Discovery Amphitheater, and any other bodies of water/lakes. Service animals are permitted. Pets must be on a leash at all times and are the responsibility of the owner. During the Hot Air Balloon Festival, pets are not allowed on the balloon field or in the hot air balloons. During the Celebrate SPRING! Festival and Pumpkins at Callaway, pets are not allowed in Cason's Garden or Cason's Corn Maze. During Pumpkins at Callaway and pets are not allowed. During Fantasy In Lights, pets are only permitted in personal vehicles during the drive through experience. Please see “Overnight Policies” below regarding pets in lodging facilities.

Guests are free to drive around in their personal vehicles. You can rent a bicycle or Callaway Cruiser. Callaway Cruiser (similar to golf carts in 4- or 6-seater options) should stay on roadways within the Gardens. For safety reasons, Callaway Cruisers are not permitted on bicycle trails, walking paths, or U.S. and state highways. Guests are not permitted to bring their own golf cart, side by side, or UTV. Carts rented to play golf should stay on designated golf course cart paths. Callaway Cruisers and Golf carts are not permitted to leave Callaway Gardens property.

Refrain from bringing alcoholic beverages into Callaway Gardens. At Robin Lake Beach and inside the gardens, coolers are allowed with food and non-alcoholic beverages. Outside alcohol and glass on the beach is strictly prohibited. Coolers are not permitted on the golf course.

Grilling and picnicking is permitted in the Pine Needle Point picnic area on the west side of Robin Lake Beach. Tables at the Beach Pavilion and Beach Bar are reserved for dining customers.

To fish, check at Callaway Outdoors (lower level of The Gardens Restaurant) or the Boathouse for designated fishing areas.

Due to proximity to Harris County Airport, Drones are not allowed on property at Callaway Resort & Gardens. All Professional photography, photo and video shoots must receive advance permission. Non-compliance will result in removal from the property. Please reach out to info@callawaygardens.com and rmcconnell@callawaygardens.com in advance of visit for details.

Callaway Gardens reserves the right to not allow the carry of handguns or other weapons on the hotel/resort premises.

We do not rent out wheelchairs. On a first-come, first-served basis, a limited number of wheelchairs are available for emergency use at the Cecil B. Day Butterfly Center and Virginia Hand Callaway Discovery Center. They cannot be removed from either location. Wheelchairs are not available at any other areas of the gardens including: Robin Lake Beach, Cason’s Garden, Garden Areas, Lodging Facilities, etc.

Proper Attire: Proper swimwear attire is required at Robin Lake Beach and Resort Swimming Pools. Men must wear bathing suit shorts on Aqua Island. No denim, khakis, street or cut off shorts allowed on water slides as well as shorts with metal rivets, buckles, buttons or belts. No oversized or sagging pants that prevent coverage of undergarments. Women must wear either a one-piece suit or a two-piece suit (top & bottom). No bikini thongs or revealing swimwear allowed. Any guest wearing offensive clothing, such as clothing with profanity, unacceptable pictures or symbols will be asked to leave. Management reserves the right to determine the acceptability of proper attire.

  • Callaway Gardens facilities are smoke-free.
  • The Discovery Bicycle Trail is designed for bicycles. Walkers and joggers please use caution.
  • Please dispose of litter properly.
  • Be considerate of other guests with your entertainment.
  • Refrain from soliciting at Callaway Gardens.
  • Wildlife lives throughout the Gardens. Please only watch; don’t feed the animals, unless using food – such as fish food – provided by Callaway Gardens.
  • Callaway Gardens prohibits the use of fireworks, sparklers, etc. by its guests.
  • Capacity Closure: To ensure guest safety and enjoyment, if necessary, Callaway Gardens may find it necessary to limit gate access through a phased closure. When gate access must be limited, priority access “may” be provided to the following groups: Callaway Resort & Gardens Overnight Guest, Callaway Connection Members, Annual Members ,and Day Guests re-entering the Gardens with proof of same day paid gate admission.
  • Metal detectors are allowed on the Beach with the following rules applied: The metal detecting cannot interfere with the enjoyment of other Callaway guests. Cannot use metal detectors on special event days. Must fill in all holes dug. Must turn in all items found to Callaway Safety. **We reserve the right to disallow metal detecting at anytime.

Is the Colors of Callaway open daily?

  • In the case of inclement weather and winds 15mph or wind gusts 20mph or more, the Colors of Callaway Mosaic Sky must be closed.

Overnight Policies

Guest check-in begins at 4 p.m.  The minimum age to check in is 21. Google Maps is recommended for mapping services:

 

Proper Check-In Locations:

The Lodge, Cottages, and Villas

4500 Southern Pine Drive

Pine Mountain, GA 31822

Summer Family Adventure Guests

7110 Southern Pine Drive

Pine Mountain, GA 31822

To ensure all guests receive a great experience, please check‑out at the front desk by 11 a.m. Guests checking out after 11 a.m. will be subject a late check out fee.

Please confirm your departure date.  An early departure fee of one night’s room and tax applies if you depart prior to this date.

Lodge & Spa – A $40 Resort Services Charge will apply per room, per night. It includes Daily Admission to Callaway Gardens for each person on the reservation, which is a $25 value per adult. It also includes on $10 recreation voucher per stay, two bottles of Callaway Blue® Water and wireless internet.

Cottages & Villas – A $40 Resort Services Charge will apply per unit, per night. It includes Daily Admission to Callaway Gardens for each person on the reservation, which is a $25 value per adult. It also includes on $10 recreation voucher per stay, two bottles of Callaway Blue® Water and wireless internet. Between November 1 and April 1, guests staying in the Cottages or Villas receive one bundle of firewood per stay. Additional bundles available for $10.

With the exception of service animals, pets are not allowed inside any Callaway Gardens building except for a limited number of pet-designated guest Cottages. A non-refundable fee of $200 applies at the time of confirmation. Please note: If unapproved pets are found in the Lodge & Spa, Cottages or Villas, the guest will be assessed a $300 cleaning fee.

Robin Lake Beach

Callaway Gardens Admission includes access to Robin Lake Beach and is required to visit the beach. Robin Lake Beach and all activities are open seasonally, from Memorial Day Weekend to Labor Day Weekend. Swimming is only permitted when Lifeguards are on duty. Rentals Available Include Aqua Island, Paddle Boards, Beach Chairs, & Umbrellas. Outside of seasonal operations, the Beach, Trails, and Picnic Areas remain accessible to any resort guests, annual members, or garden visitors.

Because Robin Lake is a natural body of water, it contains microscopic organisms, such as fecal coliform bacteria, which indicate the possible presence of human health risks. For the safety and well-being of our guests, Callaway Resort & Gardens tests bacterial levels in the lake weekly. If results from the third-party tests return bacterial levels above state health standards, an advisory or closure may be required until follow-up tests return acceptable levels.

We encourage guests with plans to access the water at Robin Lake to call us at 1.800.225.5292 (1-800-CALLAWAY) prior to visiting to inquire about the status of Robin Lake.

Robin Lake is a natural body of water. All natural bodies of water contain microscopic organisms. This area is monitored for fecal coliformbacteria, an indicator of the possible presence of human health risks. If bacteria levels are above state health standards, an advisory or closure sign will be posted at appropriate location. Do not ingest lake water. 

From Memorial Day Weekend through Labor Day Weekend, Robin Lake Beach comes alive. Only sixty miles from Atlanta and 30 minutes north of Columbus, but a world apart from a typical trip to the shore, Robin Lake Beach offers a variety of activities from basking in the white sand with a good book in your hand. Robin Lake Beach Activities includes:

  • Swimming in Robin Lake (when Lifeguards are on duty)
  • Sunbathing on 1-mile white sand beach
  • Mini Golf Course
  • Paddle Boarding
  • Aqua Island
  • And more!

A summertime staple at Robin Lake Beach, Robin Lake Grille is the place to cool off with cold drinks and ice cream or grab a quick bite from a menu that includes all the beachside standards: hotdogs, hamburgers, chicken fingers, french fries, and pizza. Right next door, adults can relax in the open-air Beach Bar, featuring cold beers, mixed drinks, and daily specials. Our Ice Cream Truck will be traveling around our Gardens making stops at Robin Lake Beach with yummy ice cream! Picnic tables in Robin Lake Grille and Beach Bar are reserved for dining patrons only.

Yes! We do, however, offer luxury cabana rentals, beach chair rentals and umbrellas for those guests who do not wish to lug around their beach equipment. All items can be rented at Robin Lake Rentals. Click here to rent

Coolers are allowed with food and non-alcoholic beverages. Outside alcohol and glass on the beach is strictly prohibited.

Grilling and picnicking is permitted in the Pine Needle Point picnic area on the West side of Robin Lake Beach only. Grills are not provided on-site.

With the exception of service animals, no pets are allowed on the sand at Robin Lake Beach or in the water at Robin Lake. We encourage pet-friendly outings such as a hike in the Gardens through the forest and fresh blooms.

No! Robin Lake Beach is available for all Gardens guests, Annual Members, and Resort guests. Annual Memberships for individuals and families are a great value and include admission to Callaway Gardens and all its attractions as well as exclusive early-bird alerts and discounts to many special events, educational workshops, recreation, and more. A membership pays for itself in just two visits.

Space is first-come, first-serve, but you can reserve a luxury cabana or chairs & an umbrella.

Experience relaxation in the great outdoors with our luxury beachside cabanas at Robin Lake Beach. Nestled along the serene waterfront, each cabana offers a private retreat where you can enjoy the gentle breeze of ceiling fans, ample shade, and plush, comfortable seating on our white sand beach. Elevate your beach day with modern amenities including personal TVs and charging stations for your entertainment. It's the perfect escape for those looking to unwind in style and comfort.

Metal detectors will be allowed on the beach the following rules will apply:

  • The metal detecting cannot interfere with the enjoyment of other Callaway guests.
  • Cannot use metal detectors on special event days.
  • Must fill in all holes dug.
  • Must turn in all items found to Callaway Safety.
  • We reserve the right to disallow metal detecting at any time.
  • Space is first-come, first-serve.
  • No pets except for service animals.
  • Please do not bring alcohol into Callaway Resort & Gardens.
  • Picnic tables in the Beach Pavilion and Beach Bar are reserved for dining patrons only.
  • Grilling and picnicking are permitted in the Pine Needle Point picnic area on the West side of Robin Lake Beach.
  • Robin Lake Beach does not supply beach towels, but you may purchase them on-site.
  • Drones are not allowed at Robin Lake Beach or anywhere on property without prior written permission.
  • View all Callaway Resort & Gardens policies HERE.

Robin Lake is a natural body of water. All natural bodies of water contain microscopic organisms, such as fecal coliform bacteria, which indicate the possible presence of human health risks. For the safety and well-being of our guests, Callaway Resort & Gardens tests bacterial levels in the lake weekly. If results from the third-party tests return bacterial levels above state health standards, an advisory or closure may be required until follow-up tests return acceptable levels.

We encourage guests with plans to access the water at Robin Lake to call us at 1.800.225.5292 (1-800-CALLAWAY) prior to visiting to inquire about the status of Robin Lake.

Robin Lake is a natural body of water. All natural bodies of water contain microscopic organisms, such as fecal coliform bacteria, which indicate the possible presence of human health risks. For the safety and well-being of our guests, Callaway Resort & Gardens tests bacterial levels in the lake weekly. If results from the third-party tests return bacterial levels above state health standards, an advisory or closure may be required until follow-up tests return acceptable levels.

We encourage guests with plans to access the water at Robin Lake to call us at 1.800.225.5292 (1-800-CALLAWAY) prior to visiting to inquire about the status of Robin Lake.

Fantasy In Lights Policies

Ticket purchases are non-refundable.

Tickets may be transferred to a different date and/or time of an equal or lesser value during the same show season (Nov. 18, 2022 – Jan. 1, 2023), but only one transfer per season is allowed. To reference ticket prices and dates for Value, Prime and Super Prime CLICK HERE.

Overnight Resort Guests with Fantasy In Lights ticket package should reference cancellation policy. Each Guest in party (ages 3 & older) must have a ticket to enjoy the show regardless of riding the Trolley or in a personal vehicle. Children, ages 2 and under, do not require a ticket.

Fantasy In Lights is a rain or shine event.

Should weather affect a Ticketholder’s ability to travel to Callaway Resort & Gardens, reference date transfer policy above.  Transferring a ticket’s date and/or time may occur only one (1) time during the current season.

Guests with Trolley tickets are welcome to opt to see the show via their own vehicle using the same ticket.

Cart Policies

  1. Driver’s License required to operate under 18 must be accompanied by adult 21 years old or older)
  2. Cruiser not allowed on walking, hiking, or biking trail
  3. Cruiser not allowed on golf course
  4. Cruiser must remain on Callaway Gardens property (not allowed on highway 27 or 354)
  5. Cruiser must be picked up and dropped off at the golf course (Cruiser not returned to golf course will incur a $50 penalty)

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